IGA Services

Vanishing Dismissals It has long been held in Employment Law that a successful appeal against a dismissal by an employee can lead to the dismissal ‘vanishing’.  In such circumstances, an unfair dismissal claim will not succeed. In re-examining this area of law last week, the Employment Appeal Tribunal (EAT) held on the facts of the […]

This month’s member services spotlight is an up-close look at Trust My Garage (TMG), the IGA’s nationally recognised customer assurance scheme. Trust My Garage was established in 2015 to improve on the relationship between independent garages and consumers. Being an approved TMG member shows that you are committed to delivering excellent customer service and follow […]

Is consultation required in a redundancy with a pool of one? Yes, according to the case of Mogane v Bradford Teaching Hospitals NHS Foundation Trust [2022 EAT 139. The Claimant was one of several nurses employed on a succession of fixed-term contracts. The employer selected her post as ‘at risk’ for redundancy on the basis that […]

Customer Supplied Parts “A customer has asked me to fit parts that he has supplied. I told him at the time that I was not responsible if they failed but there is now a problem, and he is saying it is my fault.” Whilst it can be common for customers to supply parts, when things […]

The IGA member forum is a growing platform of shared information where you can post, share and discuss industry and technical problems with fellow members, post product reviews, discuss the latest MOT news and more. Alongside technical sub-forums where you can ask for advice and share your experiences, you will find areas to discuss IGA […]

The Independent Garage Association (IGA) is launching a new service to help members assess and reduce their energy costs. The Workshop Utilities Healthcheck is an audit carried out at members’ premises to survey their energy output and highlight areas where money could be saved. Areas covered within the audit include equipment, heating, water, lighting, insulation […]

Capability and Age “I have an aging technician (Alan) who has started to make quite a few mistakes. He seems to be forgetting things and is getting a bit long in the tooth so I wondered whether I should just suggest it might be time for him to retire?  I wouldn’t mind offering him a […]