Beware of Misleading Sales Practices

Beware of Misleading Sales Practices

We have recently become aware that some members have been contacted by individuals posing as representatives from payment terminal companies, offering discounts due to their IGA membership. Members have also reported receiving calls from these representatives or their associates ahead of a visit to inform them about this offer.

We want to clarify that the IGA does not contact members on behalf of payment terminal providers or other such discount offers. All referrals or service-related communications from our office are initiated only when members directly contact us to request them. We do not proactively promote or endorse external offers via phone or in person without prior member consultation.

Please be cautious if you are approached with such claims. We recommend reporting any unsolicited offers or communications directly with us on 01788 225 908.

If you have any concerns or have been contacted in a manner similar to the above, please report it to us immediately.

Your trust is our priority, and we are committed to safeguarding your interests.

Thank you for your attention to this matter.