Terms and Conditions for BIG Awards 2025 Tickets

Judging Process

We are delighted to welcome you to the BIG Awards 2025. Please read these terms and conditions carefully before purchasing your tickets. 

Ticket Purchase and Eligibility: 

Attendees must be over 18 years of age or actively engaged in a business role, such as being an apprentice. 

Refund Policy: 

Refund Eligibility: Refund requests may be considered up to 30 days prior to the event date, at discretion. No refunds will be issued after this period for any reason. 

Refund Request Process: To request a refund, please contact our support team in writing at BIGAwards@rmif.co.uk with your reason for requesting a refund. 

Refund Assessment: Refund requests will be reviewed on a case-by-case basis, and the outcome will be communicated to you within 5 working days. 

Admin Fee: If a refund is approved, an administrative fee may be deducted from the total amount refunded. This fee covers processing costs and other associated expenses. 

Event Attendance: 

Attendees are responsible for their own transportation and accommodation arrangements, if required. 

Event Changes or Cancellations: 

In the event of changes or cancellations to the BIG Awards 2025, registered attendees will be notified via email using the contact information provided during ticket purchase. 

Liability: 

While every reasonable effort will be made to adhere to the advertised program, the IGA reserve the right to make changes as necessary. 

Personal Information: 

By purchasing a ticket, you consent to the use of your personal information for event-related communications and marketing purposes. Your information will not be shared with third parties without your consent. 

Code of Conduct: 

Attendees are expected to conduct themselves in a respectful manner throughout the event. The IGA have the right to refuse entry or remove any attendee who violates this code, without refund. 

Contact Information: 

For any questions regarding these terms and conditions, please contact us at BIGAwards@rmif.co.uk. 

By purchasing a ticket to the BIG Awards 2025, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. 

Thank you for your cooperation and we look forward to welcoming you to the BIG Awards 2025!