BIG Awards 2025 – Customer Service Award

Award Details

This award is for a business that truly puts its customers first by demonstrating a culture of exceptional customer service. This garage listens to its customers’ problems and consistently goes the extra mile to solve them, delivering a personal, meaningful service.

What We’re Looking For

A consistent exceptional level of customer service that is engrained within the business at all levels, going above and beyond to exceed customer expectations. The judges especially want to see customer testimonials, an exceptional level of online customer reviews, which will remain anonymous outside of the judging panel.