IGA Donates £10,000 to Ben Automotive Charity at BIG Awards 2024

At the 2024 British Independent Garage (BIG) Awards, the Independent Garage Association (IGA) proudly announced a generous donation of £10,000 to Ben, the automotive industry charity. Ben provides essential support to the people of the automotive industry, providing support for life for them and their family dependents.

Stuart James, CEO of the IGA, commented “We are honoured to support Ben and the incredible work they do for our industry. As independent garages, we know how challenging this sector can be, and Ben’s efforts to provide much-needed care and support are invaluable. This donation is our way of giving back to a charity that continuously uplifts the automotive community.”

The donation was a highlight of the evening, which celebrated the achievements of independent garages across the UK. Ben’s work directly impacts many people within the industry, enhancing their health and wellbeing through its free and confidential online self-help, helpline and support services.

Matt Wigginton, Director of Partnerships, Engagement & Income at Ben, said: “Ben is on a mission to help more people each year; three times as many by 2030. We know this is a bold ambition, but one we can achieve with the help of our industry. We can’t thank the IGA enough for their generosity and, together, we will support people in our industry when they face life’s toughest challenges. Support from businesses, and their employees, helps ensure Ben is always there for those who need us, and the IGA’s donation will make a life-changing difference.”

For more information about Ben and the charity’s services, visit https://ben.org.uk.

Press Contact:
Shannon Mee
Communications Officer
Independent Garage Association
Phone: 01788 538 350
Email: shannon.mee@rmif.co.uk

About Ben:
Ben is the charity dedicated to supporting the people of the automotive industry, providing support for life for them and their family dependents.

Ben supports individuals to navigate through life’s challenges, empowering them to make positive, lasting change. Ben works with people to improve their lives by enhancing their health and wellbeing through its free and confidential online self-help, helpline and support services.

Ben provides life-changing support to those facing crisis as well as helping them prevent crisis. Ben’s support empowers people to be more in control of managing their health and wellbeing to help them live well, think well, feel well and work well. Ben’s support is tailored and relevant to the needs of the individual, based on a wide range of support options and addressing every aspect of a person’s life. Visit www.ben.org.uk.

For further information, please contact:

Leila Moss-Kelly
Communications, Content & Impact Manager, Ben
leila.moss-kelly@ben.org.uk
Direct dial: 01344 298 126

BIG Awards 2024 Gallery

Welcome to the BIG Awards 2024 Gallery

Winners

Join us in celebrating the outstanding achievements of the most innovative and inspiring individuals and organisations in the industry. The BIG Awards recognise excellence across various categories, highlighting the remarkable contributions that drive progress and set benchmarks for success. Explore this year’s winners, whose dedication, creativity, and commitment to excellence have made a significant impact. Congratulations to all our winners!

British Independent Garage of the Year: Shaikly Motor Company

British Independent Garage of the Year
Shaikly Motor Company

Supplier of the Year | Euro Car Parts

Supplier of the Year
Euro Car Parts

Garage Management System of the Year: TechMan

Garage Management System
TechMan

Eco Garage of the Year: C R Allen and Sons

Eco Garage of the Year
C R Allen and Sons

Marketing Strategy of the Year | CCM Garages

Marketing Strategy of the Year
CCM

Best Newcomer Award: Bear and Bee Garage Ltd

Best Newcomer Award
Bear and Bee Garage

Business Improvement Award: Mechanic Man

Business Improvement Award
Mechanic Man

Training and Development Award | Stourbridge Automotive Ltd

Training and Development
Stourbridge Automotive

Community Hero Award: Westgate Tyres

Community Hero Award
Westgate Tyres

Customer Service Award: Mereworth Motors

Customer Service Award
Mereworth Motors

Consumer Choice Award: Holmer Green Service Centre

Consumer Choice Award
Holmer Green Service Centre

Innovation Award: Shaikly Motor Company

Innovation Award
Shaikly Motor Company

Specialist Garage of the Year: The MINI Repair Shop

Specialist Garage of the Year
The MINI Repair Shop

Independent Used Car Retailer of the Year: Available Car

Independent Used Car Retailer
Available Car

Small Independent Garage of the Year | Oldfields Garage Services Ltd

Small Independent Garage
Oldfields Garage Services

Large Independent Garage of the Year: Hillclimb Garage

Large Independent Garage
Hillclimb Garage

IGA Responds to Government Announcement on GCSE Results; Calls for Greater Support in Automotive Training and Jobs

The Independent Garage Association (IGA) congratulates the over one million students who received their GCSE and vocational qualification results today. This achievement marks a pivotal moment in their educational journeys, opening doors to a variety of pathways, including A levels, apprenticeships, vocational-technical qualifications (VTQs), and the expanding T Levels. We commend the government’s efforts to provide these diverse options, which are crucial for preparing the next generation for the future workforce.

As the government continues to develop these educational opportunities, the IGA strongly advocates for targeted support to help young people enter the automotive industry, particularly within the independent garage sector. The sector is essential to the UK economy, but it faces a growing skills gap, exacerbated by the rapid evolution of automotive technology. The demand for highly skilled technicians is increasing, and it is imperative that we equip young people with the necessary skills to fill these roles.

To effectively address this challenge, we believe government support should not only focus on training young people but also on assisting independent garages that are eager to hire and train these new technicians. Small and medium-sized garages often face financial and logistical barriers when it comes to recruiting and training apprentices. By providing incentives, grants, or subsidies to these businesses, the government can ensure that more young people have access to quality training environments and real-world experience.

The independent garage sector offers a wealth of opportunities for young professionals to grow and evolve alongside the technological advancements in the industry. As the automotive landscape changes—with electric vehicles, advanced diagnostics, and other innovations—so too will the demand for technicians who are well-versed in these new technologies. Supporting garages in their efforts to train and employ young people will help secure the future of this vital industry.

“We are pleased to see the government’s commitment to broadening educational opportunities for young people, but it’s crucial that this support extends to the businesses ready to employ them,” said Stuart James, CEO of the Independent Garage Association. “The independent garage sector is at the forefront of automotive innovation, and with the right backing, we can provide the next generation with the skills and experience they need to thrive. By supporting garages in their efforts to recruit and train young technicians, we can ensure that our industry continues to flourish and that young people have access to rewarding careers.”

We also welcome the government’s focus on addressing regional disparities in educational attainment. Ensuring that young people, regardless of their location or background, have access to high-quality training and career opportunities in the automotive sector is crucial for the sector’s sustainability and growth.

The IGA is committed to collaborating with the government, educational institutions, and industry partners to ensure that the independent garage sector is well-equipped to support and employ the next generation of skilled technicians. Together, we can create a robust framework that benefits both young people and the businesses that drive our economy.

For further information, please contact:

Press Contact:

Stefan Wesley
Marketing  & Communications Manager
Independent Garage Association
Phone: 01788 538359
Email: stefan.wesley@rmif.co.uk

Urgent Advisory: Beware of Fraudulent Claims from Individuals Targeting Independent Garages

Urgent Advisory: Beware of Fraudulent Claims from Individuals Targeting Independent Garages

Dear IGA Members,

We are writing to inform you about a troubling trend many have previously encountered, which is now resurfacing, with recent reports from garage owners in the South East. Several opportunistic criminals are currently targeting independent garages, attempting to extort money through fraudulent claims of vehicle damage. This scheme is becoming increasingly common, and you and your staff must be aware of the tactics being used and take steps to protect your business.

The Scam: How It Works

Their tactics are simple but effective. They bring a vehicle into your garage for a routine service or minor repairs. Upon returning to collect the vehicle, the individuals involved suddenly “discover” new damage to their car. They then aggressively accuse your garage of causing this damage and demand immediate compensation, often insisting on cash payments.

The perpetrators are highly manipulative and can become intimidating. They may threaten to escalate the situation, involving legal action, or in some cases, imply that they will take matters into their own hands. Their ultimate goal is to pressure your staff into handing over money on the spot to avoid further confrontation.

Safeguarding Your Garage: Essential Tips

While this scam can be alarming, there are steps you can take to safeguard your business. Although there may not be a way to eliminate all risks completely, the IGA is sharing a few strategies that may help reduce your exposure:

  1. Document Vehicle Condition Thoroughly: Before starting any service or repair work, conduct a detailed inspection of the vehicle. Take high-quality photographs or videos of the car from multiple angles, ensuring that any pre-existing damage is clearly documented using something like the Used Vehicle Pre-Sales Inspection Form Pad and have the customer sign off on this inspection report.
  2. Implement Clear Communication Protocols: Ensure that your team communicates transparently with customers about the condition of their vehicle before any work begins. This includes discussing and recording any existing damage. Providing a copy of the inspection report to the customer can also be beneficial.
  3. Educate Your Staff: Make sure that all employees are aware of this scam and know how to handle such situations. Training your team to remain calm and professional under pressure can prevent a situation from escalating. Remind them to refer any threats or demands for immediate payment to a senior manager or owner.
  4. Install Visible Security Measures: Cameras positioned to cover your service area and customer waiting areas can act as both a deterrent and a source of evidence if a dispute arises. Make sure customers are aware that your premises are under surveillance.
  5. Know Your Legal Rights: It is important to understand that you are under no legal obligation to make any payment on the spot, especially if the claim is dubious. If you find yourself being threatened, it is advisable to contact the police immediately.

What to Do If You Are Targeted

If your garage falls victim to this scam or if you suspect that someone is attempting it, take the following steps:

  • Stay Calm: Do not engage in heated arguments or give in to demands for immediate payment.
  • Document the Interaction: Record as much detail as possible about the individuals involved, including their behaviour, threats made, and the vehicle in question.
  • Contact the Authorities: Report the incident to the local police, especially if threats or aggressive behaviour are involved.
  • Reach Out to your IGA Team: We are here to support you. Contact us immediately on 01788 225 908 for legal advice and assistance in handling the situation.

Conclusion

We urge all IGA members to remain vigilant and take the necessary precautions to protect their businesses from this re-emerging threat. By being proactive, you can minimise the risk of falling victim to these fraudulent claims and ensure the continued safety and security of your garage.

Should you have any questions or require further advice, please do not hesitate to contact the IGA. We are here to help you navigate this challenging issue.

Stay safe and vigilant.

Sincerely,

IGA Membership Team

Latest Department of Transport Statistics Show Increased Car Usage Providing Growth Opportunities for Independent Garages

19th August 2024

The Independent Garage Association (IGA) responds to the latest official statistics on daily domestic transport usage by mode, released by the Department of Transport. The data, which compares current transport usage to pre-COVID-19 levels, reveals a significant trend: car usage has not only returned to but has surpassed pre-pandemic levels, while public transport modes, including buses, National Rail, and the London Tube, continue to fall behind.

According to the report, as of August 2024, motor traffic in Great Britain has reached 103% of its pre-COVID-19 levels, indicating a strong and sustained reliance on private vehicles. In contrast, public transport usage remains below pre-pandemic levels, with buses outside of London at 70%, National Rail at 88%, and the London Tube at 75% of 2019 usage levels.

Stuart James, Chief Executive of the IGA, commented:

“The latest data from the Department of Transport highlights a critical shift in how the public is choosing to travel post-pandemic. The sustained increase in car usage presents a significant opportunity for the independent garage sector. As more people rely on their personal vehicles, the demand for maintenance, repairs, and overall vehicle care will continue to grow. Independent garages are uniquely positioned to meet this demand, providing essential services that ensure vehicle longevity and safety.”

The IGA recognises the importance of this trend for independent garages across the country.

According to data from the European Automobile Manufacturers’ Association (ACEA) in its ‘Vehicles In Use’ report last year, the average car in the UK is now 10 years old. This average age will likely increase in the coming years due to a notable decline in new car sales. ACEA’s findings show that 21.5 million of the 36.7 million cars registered in the UK are less than 10 years old.

As the public continues to favour private vehicle usage over public transport, independent garages can expect to see a steady or even increased volume of customers requiring a wide range of services, from routine check-ups and diagnostics to more complex repairs.

Key Insights for Independent Garages:

  • Increased Service Demand: With traffic levels exceeding pre-COVID-19 levels, independent garages should prepare for a sustained increase in service demand. This trend offers the potential for growth and expansion within the sector.
  • Focus on Vehicle Longevity: As car owners rely more heavily on their vehicles, there will be a heightened focus on maintaining performance and extending their lifespan. Independent garages are well-equipped to offer specialised services to meet these needs.
  • Shifting Service Areas: The data also suggests that as public transport usage remains lower, there may be a shift in service demand from urban centres to suburban and rural areas, where car dependency is higher. Garages in these regions could see increased business as a result.

Conclusion:

The IGA encourages all independent garages to embrace this opportunity, as evolving market dynamics present a chance for them to continue thriving in the changing transportation landscape.

Notes to Editor:

https://www.gov.uk/government/statistics/transport-use-during-the-coronavirus-covid-19-pandemic/domestic-transport-usage-by-mode

For more information, please contact:

Press Contact:

Stefan Wesley
Communications and Marketing Manager
Independent Garage Association
Phone: 01788 538359
Email: stefan.wesley@rmif.co.uk

About the Independent Garage Association (IGA):
The Independent Garage Association (IGA) is the largest and most prominent trade association representing independent garages in the UK. The IGA supports its members by providing guidance, resources, and advocacy to ensure the success and sustainability of independent garages nationwide.

DVSA Show Support for Independent Garages at the BIG Awards 2024

We are excited to announce a significant development for the BIG Awards 2024. The Driver and Vehicle Standards Agency (DVSA) has extended their support to the British Independent Garage of the Year (BIG) Awards, emphasising the importance of excellence and innovation in the independent automotive sector.

“At DVSA we’re really happy to be supporting the celebration of this important sector at the Big Awards 2024. Great customer service from independent garages must be applauded, as it helps customers trust the expert safety advice that garages give out to the public on a daily basis. Improving the standards in an already impressive sector will benefit everyone and DVSA is proud to be a part of it.” Says Neil Barlow, Head of MOT Policy at DVSA.

This support represents a pivotal step in recognising and promoting the vital role independent garages play in maintaining road safety and vehicle standards. The DVSA’s involvement brings a wealth of expertise that will significantly enhance the impact of the BIG Awards.

Stuart James, CEO of the Independent Garage Association, expressed his gratitude for DVSA’s sponsorship, stating, “DVSA’s support not only validates the hard work and dedication of these businesses but also highlights the critical role they play in ensuring vehicle safety and reliability. We are thrilled to have the support of DVSA for the BIG Awards 2024.”

We look forward to working closely with the DVSA to celebrate independent garages’ achievements, and promote excellence within the industry and impact the standards and successes of the independent garage sector nationwide.

For more information about the Independent Garage Awards BIG Awards 2024, please visit https://bit.ly/BIGAwards24

ENDS –

NOTES TO EDITORS –

About the Independent Garage Association
The Independent Garage Association (IGA) is the largest and most prominent representative body in the independent garage sector, offering advice, support, and advocacy for independent garages across the UK. The IGA is committed to ensuring high standards of service and professionalism within the industry. For more information, visit www.independentgarageassociation.co.uk.

Independent Garage Association: Alert to Independent Garage Owners – Beware of Misleading Invoices

The IGA (Independent Garage Association) works closely with the IPO (Intellectual Property Office) and other organisations to ensure we are up to date with all the latest scams and can keep members informed. This helps us provide the most accurate and timely information, safeguarding our members and their businesses from potential threats.

The Intellectual Property Office (IPO) has issued a fresh warning regarding misleading payment requests targeting customers. We urge all our independent garage owner members to stay vigilant and report any suspicious invoices to the IPO immediately.

A list of all current scams we are aware of can be found on the IGA website: https://independentgarageassociation.co.uk/trade-topics/industry-scams/.

Key Points:

  • Surge in Reports: Recent figures show a 63% increase in misleading payment requests reported by customers compared to the same period last year.
  • Updated Guidance: The IPO has published updated guidance and released new images to help customers identify misleading invoices.
  • Immediate Action: Customers should not pay these invoices and should report them to the IPO without delay. Suspected fraud should also be reported to the police.

Details:

The IPO has highlighted a concerning rise in unsolicited payment requests, often disguised as invoices for trade marks, designs, or patent services. These fraudulent invoices may promise services that are either never delivered or of negligible value, such as inclusion on an unrecognised ‘exclusive online register’.

Other scams involve invoices demanding inflated prices for services that the IPO offers at a significantly lower cost, or even free of charge. Typically, these requests originate from unfamiliar organisations, sometimes accompanied by falsified agreements intended to deceive accounts departments into approving payments.

Key Advice from the IPO:

  • Identify Misleading Invoices: The IPO has provided examples of reported misleading invoices and an updated list of names used by these fraudulent organisations.
  • Increased Reporting: From April to June 2024, the IPO received 138 reports of misleading payment requests, up from 85 in the same period last year. Overall, there have been 169 reports in 2024 so far, compared to 278 throughout 2023.

 Statements from Authorities:

Caroline Rich, Head of Customer Experience at the IPO, stressed the importance of vigilance, noting the sophisticated nature of recent scams. “Do not pay such invoices, and always report them to the IPO,” she advised. Customers with doubts about any payment request should contact the IPO directly. Fraud victims should report incidents to the police.

Temporary Assistant Commissioner Nik Adams of the City of London Police added, “Do not respond to, click on links in, or pay invoices you suspect to be scams. Report fraud to Action Fraud or call 0300 123 2040. In Scotland, report directly to Police Scotland by calling 101.”

Reporting and Assistance:

  • Report Misleading Invoices: Send copies of suspicious invoices to misleadinginvoices@ipo.gov.uk. The IPO will respond accordingly.
  • Action Fraud: Customers can also report misleading invoices through Action Fraud’s online reporting tool and inform their local Trading Standards office.
  • Victims of Fraud: Report incidents to the police via Action Fraud.

Note to Members: Unsolicited organisations frequently change their names. Please send any suspicious payment requests to misleadinginvoices@ipo.gov.uk for verification, regardless of whether the name is listed.

Credit: This information is sourced from the IPO (Intellectual Property Office). For further details, visit the IPO’s official website: IPO Issues Fresh Warning to Beware of Misleading Invoices.

Stay alert and protect your business from fraud.

Independent Garage Association

Independent Garage Association Welcomes Government’s Commitment to Economic Stability and Growth

The Independent Garage Association (IGA) has responded to today’s King’s Speech. The speech outlined the government’s legislative programme, focusing on security, fairness, and opportunity for all, with measures to boost economic growth, improve corporate governance, and enhance employment rights.

Stuart James, CEO of the Independent Garage Association, said:

“We welcome the government’s focus on economic stability and its recognition of the important role that small and medium-sized enterprises (SMEs) such as Independent Garages play in the UK economy.”

“The creation of Skills England and the reforms to the apprenticeship levy are particularly important for our sector. We are eager to continue our discussions with the new government, hoping to advance positive changes and support for our industry.”

“The Employment Rights Bill’s plans to ban exploitative practices and enhance employment rights are significant. The Independent Garage Association is ready to work with the government to ensure these measures effectively support both employers and employees in our sector. Together, we can create a thriving environment where independent garages continue to grow and contribute to the wealth and stability of communities across the UK.”

The IGA remains dedicated to supporting independent garages and ensuring they have the resources needed to adapt to the changing economic landscape. We will continue to engage with policymakers to ensure the independent garage sector’s voice is heard and considered.

For more information, please visit our website at www.independentgarageassociation.co.uk

Press Contact:

Stefan Wesley
Communications and Marketing Manager
Independent Garage Association
Phone: 01788 538359
Email: stefan.wesley@rmif.co.uk

NOTES TO EDITORS –

https://www.gov.uk/government/speeches/the-kings-speech-2024

 

Independent Garage Association Congratulates Labour Party on Election Victory

The Independent Garage Association (IGA) extends congratulations to the Labour Party on their recent election victory. We look forward to engaging with Sir Keir Starmer and his team to support the independent garage sector. As we move forward, the IGA is eager to discuss with the Labour government the strategic actions and policies that will support and enhance our industry.

Key areas of focus include attracting new talent and addressing the unique challenges faced by the automotive industry in terms of apprenticeships. The sustainability and growth of the independent garage sector depend on the ability of the sector to attract and retain skilled professionals.

As the industry evolves with new innovations, it is essential for independent garages to adopt these technologies to meet the growing demand for the repair and maintenance of zero-emission vehicles. We are eager for initiatives that provide garages with the tools and knowledge needed to embrace these advancements, in line with the government’s zero-emission vehicle mandate, which became law on January 3rd, 2024.

Stuart James, IGA Chief Executive, noted the importance of tailored government policies to address the decline in automotive apprenticeship registrations. “The independent garage sector is vital to the economy, managing 70% of the UK’s vehicle service and maintenance work. It is essential that apprenticeship policies take into account the unique challenges and opportunities this sector faces as automotive technology advances more rapidly than ever before.”

The IGA is committed to working collaboratively with the Labour government to address these critical issues. Through partnership and open dialogue, we aim to achieve significant advancements for the independent garage sector. Once again, congratulations to Sir Keir Starmer and the Labour Party. We anticipate productive discussions and a strong relationship moving forward.

About the Independent Garage Association (IGA): The Independent Garage Association (IGA) is the UK’s largest and most prominent trade association for independent garages. The IGA provides advice, support, and representation within the industry, helping members run their businesses more effectively.

For more information, please visit our website at www.independentgarageassociation.co.uk

Press Contact:

Stefan Wesley

Communications and Marketing Manager

Independent Garage Association

Phone: 01788 538359

Email: stefan.wesley@rmif.co.uk

Editors Notes:

 

Announcing the Finalists for the British Independent Garage (BIG) Awards 2024

The Independent Garage Association (IGA) is thrilled to announce the finalists for the prestigious BIG Awards 2024. This year’s finalists have demonstrated outstanding excellence in their respective categories, showcasing the very best in the independent garage sector.

Finalists by Category

Best Newcomer, Sponsored By Autodata

  • Bear and Bee Garage Ltd
  • Boby Auto
  • Boss Tuning Ltd
  • CB Automotive
  • DB Car Doctor Ltd
  • T&E Autolec

Business Improvement, Sponsored by 1TEC Auto Hub

  • AAK Autos
  • Bryngwyn Service Station
  • Mechanic Man
  • Tytherleigh Vehicle Electrics Ltd

Community Hero, Sponsored by BMTA Trust

  • Britannia MOT & Repair Centre Ltd
  • C R Allen and Sons
  • Holmer Green Service Centre
  • Segensworth Automobiles Ltd
  • Westbury Garage Shrewsbury Ltd
  • Westgate Tyres

Consumer Choice, Sponsored by DVSA

  • ACC UK Ltd
  • Amor Auto Solutions
  • Bakers Garage
  • Holmer Green Service Centre
  • Mouths Motor Company

Customer Service, Sponsored by Partners &

  • Carite Service Centre Ltd
  • Hillclimb Garage
  • LM Motor Clinic
  • Mereworth Motors
  • Moulton Main Garage Ltd
  • Sandles Car Supermarket
  • SML Motorsport & Vehicle Repairs

Eco Garage of the Year, Sponsored by HEVRA

  • C R Allen and Sons
  • eDub Services Ltd
  • Segensworth Automobiles Ltd
  • Stourbridge Automotive Ltd

Garage Management System of the Year, Sponsored by MILS

  • Autowork Online
  • Aztech Garage Master Pro
  • GA4
  • Garage Data Systems Ltd
  • Garage Hive
  • Techman

Independent Used Car Retailer of the Year, Sponsored by CAP HPI

  • Available Car
  • German Autocentre Cars
  • LM Motor Company
  • Melbury Motor Company
  • Sandles Car Supermarket

Innovation Award, Sponsored TBC

  • Bee Cool ACS Ltd
  • eDub Services Ltd
  • Shaikly Motor Company

Large Independent Garage of the Year, Sponsored by OPUS IVS

  • CCM
  • Carmaster UK Ltd
  • Central Garage (Lichfield) Ltd
  • German Autocentre
  • Hillclimb Garage
  • Shaikly Motor Company
  • Stourbridge Automotive Ltd
  • Uckfield Motor Services

Marketing Strategy of the Year, Sponsored by Eurorepar

  • AAK Autos
  • AES York Ltd
  • CCM
  • Segensworth Automobiles Ltd
  • XL Motors

Small Independent Garage of the Year, Sponsored by Snap-On

  • Britannia MOT & Repair Centre Ltd
  • BTN Automotive Ltd
  • Holmer Green Service Centre
  • Maitland Motors
  • Oldfields Garage Services Ltd
  • The Garage Shefford Ltd
  • The Garage Warmington

Specialist Garage of the Year, Sponsored by  Gallagher

  • Classic Car Mechanic Ltd
  • New Barn Cars
  • Ristes Motor Co Ltd
  • The MINI Repair Shop
  • Weissach UK Limited

Supplier of the Year, Sponsored by GEA

  • APD Car Parts
  • EU Ltd
  • Euro Car Parts
  • GSF Car Parts
  • Motor Parts Direct

Training and Development, Sponsored by Euro Car Parts

  • CCM
  • Central Garage (Lichfield) Ltd
  • Hillclimb Garage
  • Shaikly Motor Company
  • Stourbridge Automotive Ltd

Being named a finalist in the BIG Awards is a significant achievement that highlights the hard work, dedication, and excellence of the independent garages. It not only validates their efforts but also enhances their reputation within the industry and among consumers.

Attending the BIG Awards is an excellent opportunity for networking, learning, and celebrating the successes within the industry. It’s a chance to connect with peers, share best practices, and gain insights into the latest trends and innovations.

The BIG Awards spotlight the high standards and exceptional service provided by independent garages. This event underscores the vital role these businesses play in the automotive industry and helps to promote trust and confidence among consumers.

Stuart James, CEO of the Independent Garage Association, expressed his gratitude: “We are delighted to see so many deserving finalists for this year’s BIG Awards. Their commitment to excellence and customer service sets a high standard for the entire industry. I would like to extend my thanks to all of the 2024 entrants and our sponsors for their support and participation. Together, we continue to drive the independent garage sector forward.”

Join Us

Celebrate with us and witness the recognition of the best in the business. Secure your tickets now for the BIG Awards 2024 and be part of this fantastic event.

For more information and to purchase tickets, please click here

Press Contact:

Stefan Wesley
Communications and Marketing Manager
Independent Garage Association
Phone: 01788 538359
Email: stefan.wesley@rmif.co.uk

BUY TICKETS

Why a Dropping Inflation Rate is Great News for Your Independent Garage

Do you ever wonder how big economic changes impact your business? Let’s talk about something that’s been making headlines lately: the dropping inflation rate. While it might sound like a boring financial term, this is actually great news for your independent garage. Here’s why a lower inflation rate is a win for you.

Cheaper Supplies

When inflation is high, everything gets more expensive—including the parts and supplies you need for your garage. With the inflation rate going down, prices stabilise or even drop. This means you can get your hands on parts, tools, and other essentials at lower prices, helping you save money and boost your profits. Lower costs can also mean more cash to invest in new equipment or hire more staff.

More Customers

High inflation often makes people tighten their belts and cut back on spending, including car maintenance and repairs. But with inflation dropping, people have more disposable income. This means they’re more likely to spend on keeping their cars in good condition, leading to more business for you.

Easier Borrowing

When inflation goes down, interest rates usually follow. Thinking about expanding your garage, buying new tech, or sprucing up your space? Lower interest rates mean you can borrow money at better terms, making it cheaper to get loans or credit. This financial breathing room can help you grow and improve your garage, attracting even more customers.

Stable Prices

Constantly changing prices can be a headache for both you and your customers. High inflation forces you to keep adjusting your rates to keep up with rising costs. But with a lower inflation rate, prices become more stable. You can set consistent prices, making it easier for customers to plan their expenses and trust your services.

Competitive Edge

As an independent garage, you can use these benefits to outshine bigger chains. Pass on some of the savings to your customers through competitive pricing or improved services, and watch your business grow. Plus, with a healthier financial situation, you can invest in marketing to highlight what makes your garage the best value choice for the customer.

Wrapping Up

So, there you have it! A dropping inflation rate brings lots of good news for your independent garage. From lower costs and increased customer spending to better loan terms and stable pricing, the benefits are huge.

Here’s to more customers, better profits, and a bright future for your garage!

HMRC: Calculating minimum wage pay

HMRC Update

Begin forwarding:

To calculate whether a worker has been paid the minimum wage, you need to know 2 things, their minimum wage pay and the hours that they’ve worked. That sounds simple but it can get more complicated as a worker’s pay may be made up of a few different elements but not all of them will count as pay for minimum wage purposes.

Calculating minimum wage pay: elements that do and don’t count and the effect of deductions and payments
In this webinar, we will provide an overview of the different elements of paylooking at what counts and what doesn’t, also looking at deductions from and payments made by workers and the effect they have on minimum wage pay.
Register here

We want to give every employer the best possible opportunity to get things right, as well as provide as much useful information and resources as we can, so please join us where we will have a panel of experts on hand to answer your questions.

Yours faithfully
HM Revenue and Customs

UK Garage & Bodyshop Event 2024: Registration Now Open

This year’s UK Garage & Bodyshop Event is fast approaching and with an impressive list of suppliers already signed up don’t leave it too late to join them…

Taking place on 5th & 6th June 2024 The UK Garage & Bodyshop Event is the largest gathering of garage and bodyshop owners, technicians, specialists and detailing professionals in the UK. It will be a packed 2 days with an interactive exhibition of live demonstrations, workshops and panel discussion with leading industry experts.

Contact the UK Garage & Bodyshop Event team to book a stand or register to attend.

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IGA Stresses Need for Automotive Sector Focus in Government Apprenticeship Levy Letter Response

In response to the letter sent by the Independent Garage Association to the Chancellor on January 19, 2024 regarding apprenticeships in the automotive industry, MP Robert Halfron, Minister for Skills, Apprenticeships, and Higher Education, addressed the concerns raised by the IGA. While appreciative of the response, the IGA emphasises the need for a more focused approach that considers the unique challenges faced by the automotive industry.

In their letter to the IGA, MP Robert Halfron expressed gratitude for the association’s continued support for apprenticeships and skills development. They highlighted the government’s commitment to increasing investment in the apprenticeship program in England, aiming to offer more high-quality apprenticeship opportunities across the country.

The IGA’s letter, sent to the Chancellor in advance of the Spring Budget, highlighted the urgency of the message, citing a 39% decrease in new Level 2 & 3 Light Vehicle apprenticeship registrations since the introduction of the apprenticeship levy in 2017, emphasising the importance of government action to address underfunding of automotive apprenticeship training.

While the response addressed various aspects, including the utilisation of the apprenticeship levy and funding for apprenticeship standards, the IGA stresses the importance of aligning policies and initiatives with the automotive sector.

Stuart James, Chief Executive of the Independent Garage Association, commented, “We appreciate MP Robert Halfron’s response, yet we note that there is limited reference to the automotive sector in the letter. The automotive industry plays a vital role in the economy, and it is crucial that policies and initiatives regarding apprenticeships consider its unique challenges and opportunities.”

James continued, “The letter predominantly focuses on the general principles of apprenticeships, and we urge for a more tailored approach to the challenges faced by the automotive sector. It is paramount that the government recognises the urgency of our message and brings about measures to apprenticeship funding to ensure the future of our industry.”

The IGA will continue its dialogue with policymakers to ensure that the concerns and priorities of the automotive sector are addressed in future discussions regarding apprenticeships and skills development.

ENDS

NOTES TO EDITORS

  • You can find the IGA’s call for government action to address automotive skills crisis here

Reminder: Ensure Compliance with MOT Assessment Deadlines

UPDATED: 23/02/2024

Dear Garage Owners,

As of February 22nd, 2024, a significant number of testers, totalling 29,459 have yet to complete their annual MOT Assessments.

This situation warrants attention for several reasons.

Failure to meet the MOT assessment deadline entails more than just a minor inconvenience. Testers who miss this deadline must demonstrate their proficiency to a representative from the DVSA in a face-to-face evaluation at their place of work.

Before scheduling this demonstration test, technicians must submit a DBS certificate to the DVSA via online channels.

Effective January 8th, testers returning after a disciplinary hiatus of 28 days or those returning after a period of lapse or suspension, which includes failure to complete annual assessments, must also furnish a DBS check.

To ensure compliance and smooth operations, consider the following strategies:

Calendar Management: Highlight the MOT assessment deadline prominently on your calendar. Treat it with the utmost importance, recognising its significance to the success of your garage.

Early Scheduling: Plan and book assessments well in advance to avoid last-minute rushes. Note that the final day to complete assessments in March is the 27th due to the bank holiday.

Gentle Reminders: Provide timely reminders to your testers regarding the impending assessment. A subtle prompt can significantly aid in ensuring timely completion.

Recognition: Upon completing assessments, acknowledge and celebrate this accomplishment. Recognising that it is a collective effort and fostering a culture of acknowledgement can bolster team morale.

In the automotive industry, preparedness is paramount. Don’t allow the MOT assessment deadline to catch you off guard. Instead, adopt a proactive approach as a garage owner, effectively navigating potential challenges.

It is worth noting that an Annual Training Package can now be conveniently purchased online via the RMI Training Academy Website.

For online bookings, kindly click here. Alternatively, you may contact the booking team at 01788 538 399

Best regards

Stuart James
Chief Executive

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